Maintenance

Browse common issues, follow the troubleshooting steps, or log a maintenance request with our team

Before reporting a Maintenance Issue

To help us resolve your request quickly and avoid unnecessary call-outs, please take a few minutes to go through the troubleshooting steps provided for your issue. Often, the problem can be solved by following these simple checks. If the steps do not resolve the issue, you can then log a maintenance query via the Tenant Portal.

Still need help?

Log a maintenance request via the Tenant Portal. For urgent P1 issues (total loss of power, major leak, no heating in winter, or danger to life), call us using the emergency number in your tenancy documents.